Messenger sales funnel for small shops — welcome to order

Small shops convert many inquiries on Page Messenger. The fix is a measurable path: entry → intent → FAQs → human handoff → order close.

Stage 1 — Entry

Enable Get Started + 3 ice breakers. See Get Started and ice breakers.

Stage 2 — FAQs

Classic keywords or short flows for price/delivery/hours via keywords and Flow Builder.

Stage 3 — Capture order data

Use User Input Flow one question per step.

Stage 4 — Human close

Handoff via Live Support / Inbox, then resume the bot.

Weekly metrics

• Chat-to-order rate
• Best ice breakers / keywords
• Time to first human reply after handoff

Related

Messenger bot setup

One weekly offer

Align ad/post/Get Started copy; measure comments→chats→orders for 7 days; change one variable next week.

Human close layer

• High amount → supervisor
• Address/timing human
• Bot qualifies, doesn't invent stock

Next step

Try ChatLik via sign up or compare plans.