WhatsApp & Messenger Broadcast — UI guide

Broadcast in ChatLik has two separate paths: WhatsApp Broadcast under WhatsApp Tools → Broadcast (approved Meta template + audience), and Messenger Broadcast under Facebook Tools → Broadcast (Subscriber / OTN / Recurring) then labeled Subscriber broadcast campaigns. Do not mix channels in one campaign. Never send a production blast from a tutorial session — test a small sample first.

Before you start

1. WhatsApp: approved template under WhatsApp Tools → Templates.
2. Messenger: Page connected with Bot Connection on; prepare labels for segments.
3. Respect Meta rules: templates outside the 24h window; Message Tags for Non‑Promo.
4. Read non-spammy broadcast rules before a large segment.

WhatsApp — compose

1. Open WhatsApp Tools → Broadcast.
2. In Send Campaign: pick the template, then configure audience and variables.
3. Review recipient count; send now or schedule — confirm before final send.

WhatsApp — Campaign Dashboard

Use the Campaign Dashboard (not the compose card) to track delivery and failures.

Messenger — Broadcast hub

1. Sidebar: Facebook Tools → Broadcast.
2. Choose Subscriber broadcast (or OTN / Recurring as needed).
3. Detailed labeled create: Subscriber broadcast how-to.

Tips and common mistakes

• Small sample before a large blast.
• Do not mix WhatsApp and Messenger in one campaign.
• Promo as Non‑Promo without a valid tag, or WA send before template approval.
• For drip series use Sequence campaigns, not one-off broadcast.

Related

Tagged broadcast · WA templates · Non-spammy · Sequence