Full-Page Facebook Comment Auto-Reply

Full Page Reply auto-replies to comments across a Facebook Page without a separate campaign per post. Path: Comment Growth Tools → All Posts List → Full Page Campaigns card → Enable Full Page Reply or Edit Full Page Reply.

In the modal titled Please give the following information for page response (UI wording may vary slightly), configure offensive-comment handling, multiple-reply / like / hide toggles, then pick one reply mode: Automated reply by ai, Generic message for all, or Send message by filtering word/sentence. A private reply message template is available in all three modes.

Open growth tools and the Full Page Campaigns card

1. From the sidebar open Comment Manager / Facebook Comment Growth Tools, or go.



2. Open All Posts List, select a Page in the list, then find the Full Page Campaigns card.
3. If not enabled yet, use the blue Enable Full Page Reply button. After saving it becomes orange Edit Full Page Reply, with a run/pause switch and campaign reports.

Full setup modal

1. Enable or Edit opens the page-response modal.
2. Top: offensive comments (Hide / Delete), comma-separated offensive keywords, and a private template after hide/delete.
3. Then toggles: reply multiple times, enable comment reply, like the comment as the Page, hide comments after reply.
4. Next: the three reply-type radios, then Auto reply campaign name *.

Mode 1 — Automated reply by AI

When to use: Comment questions vary (price, stock, shipping) and you want contextual answers instead of one fixed line. Requires AI on your plan (ai_reply_exist); if the radio is missing, the plan does not include it.

1. Select Automated reply by ai (pageresponse_edit_ai_reply, value ai_reply).
2. Generic and filter blocks hide. The Ai training data * block (pageresponse_edit_ai_training_data) appears with Select a message template for private reply, plus Add Message Template and Refresh List.
3. Enter clear store instructions (language, tone, allowed topics, what not to invent, when to send people to DM). The field is required.
4. Pick a private-reply template (UI notes a maximum of two reply messages in the template).
5. Save. On each comment the model drafts the public reply from training data and can send the private template.

Mode 2 — Filter by word/sentence

When to use: Reply only when comments contain keywords (price, available, shipping…) and handle non-matches via the no-match section.

1. Select Send message by filtering word/sentence (pageresponse_edit_filter, value filter).
2. The filter block appears; generic and AI blocks hide. Two match controls show:

• Reply if the filter word exactly matches.
• Reply if any matches occurs with filter word.

3. In Filter word/sentence * enter comma-separated keywords, e.g. price, available, shipping, how much (Arabic shops often use سعر, متوفر, شحن, كام السعر).
4. In Message for comment reply * write the reply. For random variants, separate with || as shown under the field. Use First name, Last name, and Tag user buttons for variables.
5. Optionally upload image/video, select a private template, and use Add more filtering for extra keyword rows.

Mode 3 — Generic message for all

When to use: One shared reply (or a small random set) for every comment — thanks, DM invite, welcome — without keywords or AI generation.

1. Select Generic message for all (pageresponse_edit_generic, value generic).
2. The Message for comment reply * block (pageresponse_edit_generic_message) appears with name/tag buttons, the || instruction, image/video fields, and Select a message template for private reply.
3. Write one message, or several variants separated by || so the system picks one at random per comment.
4. Save. Eligible comments get the same logic (subject to offensive and multiple-reply settings).

Private reply template and Add Message Template

AI, generic, and filter modes all expose Select a message template for private reply [Maximum two reply message is supported.] with Add Message Template and Refresh List. The template sends a Messenger private reply alongside the public comment reply.

1. Choose an existing template, or click Add Message Template to open Add Template (template name, variables, text reply type, then Close and update list).

After save: edit, report, pause

1. After Save, return to the Full Page Campaigns card for that Page.
2. The control becomes Edit Full Page Reply, with a run/pause switch and View Campaign Reports including Full Page Reply Report.

Quick mode chooser

• AI: varied questions → Automated reply by ai + training data + private template.
• Filter: keyword triggers → filter radio + comma keywords + exact/any + optional ||.
• Generic: same reply for all → Generic message for all + message (and ||) + private template.

Related: Connect Facebook and enable the bot.

Next step

Try ChatLik via sign up or compare plans.