Selling on WhatsApp: Catalog, Chat, and Close

Selling on WhatsApp: Catalog, Chat, and Close

Selling on WhatsApp combines a Commerce catalog + Catalog template with a chat close path. ChatLik’s wizard supports the Catalog type; the product catalog lives in Meta Commerce Manager.

Pick Catalog type

Catalog template type card in the wizard
Catalog template type card in the wizard

Templates → Create Meta Template → choose Catalog (not Standard/Carousel).

Catalog fields

Catalog fields: thumbnail, body, and guidelines
Catalog fields: thumbnail, body, and guidelines

Optional thumbnail, plain-text body (no {{variables}}), optional footer. Meta adds View catalog. Category is MARKETING automatically.

Close in Inbox

WhatsApp inbox to close the order in chat
WhatsApp inbox to close the order in chat

Product → specs → qty → address → payment. Use Inbox for human handoff; Utility templates outside the window.

Keywords WhatsAppWhatsApp automationWhatsApp BusinessChatLik
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