WhatsApp broadcast — from template to dashboard

Broadcast = approved Meta template + audience on Send Campaign; track on Campaign Dashboard.

Before you send

1. From Templates, confirm the template is approved.
2. Open Broadcast. Fix connection if «Connect WhatsApp first» appears.
3. Prepare a clear audience segment — avoid daily random blasts.

Send Campaign — select template

1. In Send Campaign start at 1 Select Template.
2. Use Search templates or click Refresh to sync Meta.
3. Pick the template, then set title, audience, and body variables.
4. Review recipient count. Choose send now or schedule.
5. Submit only after review — never test on a full production list.

Campaign Dashboard

Track status (pending / sent / failed). Empty state «No campaigns» is normal before the first send. Open details and retry failures after fixing token/template/invalid numbers.