Instagram Ice Breakers How-To

Instagram Ice Breakers show suggested questions on a new DM — not Messenger Get Started. Path: Instagram Tools → Bot Manager → Ice breakers → Change Settings.

1. Select the Instagram account.
2. Set status to Enabled.
3. Fill Type your question and map Reply Message Template, then Save.

Test from a fresh customer DM thread.

Related: No Match · IG flow.

Next step

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