ChatLik Ecommerce Store is the built-in storefront under E-commerce Features → Ecommerce Store (/ecommerce). Follow this order: create store → catalog → appearance & payments → share the storefront → run orders and reminders. Not Shopify; WhatsApp Catalog templates are a separate Meta layer.
1) Open Ecommerce Store
- Sidebar: E-commerce Features → Ecommerce Store.
2) Create a store
- Click Create store.
- Fill name, email, country, state, city, street, postal code.
- Facebook Page is optional for a public URL; required for Messenger flow wiring.
- Save with Create Store.
3) Store hub
Select the store on the left. Recommended path after the hub: Categories → Attributes → Products → Appearance → Hours → Payments → Share URLs → Orders.
4) Categories
- Open Categories → Add.
- Name, optional thumbnail, Active, Save.
5) Attributes
Define size/color options before products, then attach them on each product.
6) Products
Product list
Add product
Required: name and original price. Optional: sell price, category, attributes, description, stock, media.
7) Appearance
Theme color, list/grid, category grouping, cart/buy visibility.
8) Business hours
Keep Always Open, or disable it and set daily from–to times, then Save.
9) Currency, tax, shipping, COD
On Checkout settings start with Currency & Formatting, then tax/shipping/COD (before gateway keys).
10) Payment gateways
PayPal, Stripe, MyFatoorah, Razorpay, and more — with sandbox toggles.
11) Coupons
12) Pickup points
13) Copy URLs and QR
14) Customer storefront
15) Customer product page
Buyer path: browse → product → cart → shipping/pickup → payment → order appears under Orders.
16) Orders
17) Customers
18) Abandoned-cart reminders
19) Order-status notifications
20) Messenger / WhatsApp scope
Use Visual Flow Ecommerce node for Messenger carousels. WhatsApp Catalog uses Meta Commerce Manager. No built-in Shopify.
21) Common mistakes
- Wrong store selected.
- Missing address fields on create.
- Payment keys or currency not saved.
- Always Open hides the weekly schedule.
